Refunds & Cancelations

1. Given the nature of digital content, we do not generally offer a refund on a purchased points unless you not use any points (credits). If you would like to request a refund you need to pay payment fee.
2. We will assess refund requests on their merits. There is generally no obligation to provide a refund or credit in situations like the following:
   1. You have changed your mind about your package;
   2. You bought points by mistake;
   3. You do not have sufficient expertise to use the Items made available;
   4. You ask for goodwill;
3. If we decide to issue a refund, this will generally be done using the same manner used to make the purchase. Any payment made to you will be made in the currency StocksHub offered to you when you purchased your points (either Euros or US Dollars), under the rules of the payment method (see section 12 - Currency conversion costs about currency conversion back to your local currency).
   It is important that you understand how refunds work.